DashboardSupport

Support Ticket Dashboard

Monitor open tickets, resolution times, and team workload.

Support Ticket Dashboard

Dashboard Preview

Connect your database to see a live preview with your data

Problem this solves

Support managers need to track ticket volume, average resolution time, SLA compliance, and agent workload in real time to allocate resources effectively.

Setup in 4 steps

1

Connect your database

Add your database credentials. We support PostgreSQL, MySQL, MongoDB, and more.

2

Select your tables

Choose which tables contain the data this dashboard needs.

3

Customize metrics

Adjust which KPIs appear, set date ranges, and configure refresh intervals.

4

Share with your team

Invite team members and set permissions.

Required data fields

Your database should have these types of fields.

Primary key or ID column
Date/timestamp field
Numeric metric fields
Category or grouping fields

Deploy this template now

Connect your database and activate the Support Ticket Dashboard in minutes.